The #1 eCommerce Operations Podcast

Weekly interviews with eCommerce Operations Leaders with Norbert Strappler, CEO of SyncSpider.

Featuring guests from…

Improve Customer Experience with Rishi Narayan of Underground Printing

The Rishi Narayan the Entrepreneur and Maker of T-Shirts of Underground Printing joins us in this episode of The eCom Ops.

You will learn:

  • How to better connect with your customers.
  • How Rishi first got into eCommerce
  • How Rishi built out his Shopify store

Click here for the full episode.

eCommerce Business Operations with Heather Saffer of Dollop Gourmet

Heather Saffer the Founder of Dollop Gourmet and Heather & Donald joins us in this episode of The eCom Ops.

You will learn:

  • How Heather had to pivot into a new industry 
  • How to increase your customer experience
  • How Heather copes through turbulent times

Click here for the full episode.

Distribution Automation-Volume with Julian Samarjiev and Marin Gerov of DULO

Marin Gerov and Julian Samarjiev  the Founders of DULO joins us in this episode of The eCom Ops.

You will learn:

  • How they built their own Shopify store
  • DULO’s journey through Kickstarter to being fully funded
  • How they are able to learn from their clients.

Click here for the full episode.

Importance of Customer Satisfaction with Ronnie Teja, The Founder of Branzio Watches

Ronnie Teja  the Founder of Branzio Watches  joins us in this episode of The eCom Ops.

You will learn:

  • How Branzio Watches are increasing their online presence
  • The Importance of automation for Branzio Watches
  • Why customer satisfaction is an important factor for Ronnie and Branzio Watches

Click here for the full episode.

eCommerce Automation in eCom with Jesse Horwitz, The Founder of Hubble Contacts

Jesse Horwitz, Founder of Hubble Contacts joins us in this episode of The eCom Ops.

You will learn:

  • Jesse’s revolutionary approach to launching a brand online
  • Jesse’s TOP social mediums for generating Leads
  • How to automate ecommerce 

Click here for the full episode.

Improve Your Customer Experience Strategy with Ryan Hogan of Hunt A Killer

Ryan Hogan the CEO of Hunt A Killer joins us in this episode of The eCom Ops.

You will learn:

  • Ryan’s First venture into eCommerce
  • Hunt A Killer’s recent achievements
  • How Hunt a Killer handles challenges and criticism

Click here for the full episode.

Distribution Excellence with Erik Polumbo of Mini Materials

Erik Polumbo the Co-Owner of Mini Materials joins us in this episode of The eCom Ops.

You will learn:

  • How Mini Materials in-house manufacturing works
  • The impacts of COVID-19 on Mini Materials
  • Mini Materials future automation plans

Click here for the full episode.

Turning problems into opportunities with Jennifer Qiao of East Meets Dress

Jennifer Qiao, the Co-founder of East Meets Dress joins us in this episode of The eCom Ops.

You will learn:

  • Jennifer’s start to the business venture
  • Challenges and obstacles Jennifer has faced
  • How to have customer service at its best!

Click here for the full episode.

Effective Utilization Of Resource with Isabel Aagaard, Co-founder of LastObject

Isabel Aagaard the Co-Founder of LastObject joins us in this episode of The eCom Ops.

You will learn:

  • The role automation plays at LastObject
  • Isabel’s plans for the future
  • Creating customer satisfaction and brand loyalty

Click here for the full episode.

Increasing Revenue Through Turbulent Times with Ryan Popoff from Popov Leather

Ryan Popoff, CEO of Popov Leather joins us in this episode of The eCom Ops.

You will learn:

  • The preferred e-commerce software
  • How his hobby was turned into a revenue stream
  • Ryan’s plans for the coming year

Click here for the full episode.

Transforming Small Ideas Into Successful Ecom Ventures With Teddy Giard And Kyle Self Of Kanga Coolers

Teddy Giard and Kyle Self, founders of Kanga Coolers join us in this episode of The eCom Ops.

You will learn:

  • How a class project that transformed lives
  • The overview of Kanga Coolers operation
  • How COVID-19 has impacted Kanga Coolers

Click here for the full episode.

Learn And Excel In eCommerce with Marcia Wiggins of Cape Whoopies, Maine’s Gourmet Whoopie Pie

Marcia Wiggins, the Founder and CEO of Cape Whoopies join us in this episode of The eCom Ops.

You will learn:

  • Why Shopify is Marcia’s best eCom stack
  • Cape Whoopies shipping process
  • Marcia’s biggest influenceMarcia’s biggest influenceMarcia’s biggest influenceMarcia’s biggest influence

Click here for the full episode.

Transforming Photos into 3D Models with Sahil Gupta of Spase.io

Sahil Gupta, CEO of Spase.io join us in this episode of The eCom Ops.

You will learn:

  • The background into Sahil’s business idea
  • Future objectives of Spase.io
  • Sahil’s biggest influences

Click here for the full episode.

Developing Brands Through eCommerce with Dominic Flint of Pure Cut Supplements

Dominic Flint (aka Nick Flint), CEO of Pure Cut Supplements join us in this episode of The eCom Ops.

You will learn:

  • Pure Cut Supplements Marketing strategy
  • Nick’s plan for next year
  • Nick’s biggest influence

Click here for the full episode.

The Ultimate Automation Of eCommerce with Rytis Lauris of Omnisend

Rytis Lauris, Co-founder of Omnisend join us in this episode of The eCom Ops.

You will learn:

  • Why you should get into eCommerce
  • Impact of covid-19 on Omnisend
  • Strategies for a store owner to raise revenue

Click here for the full episode.

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