The #1 eCommerce Operations Podcast

Weekly interviews with eCommerce Operations Leaders with Norbert Strappler, CEO of SyncSpider.

Featuring guests from…

Improve Customer Experience with Rishi Narayan of Underground Printing

The Rishi Narayan the Entrepreneur and Maker of T-Shirts of Underground Printing joins us in this episode of The eCom Ops.

You will learn:

  • How to better connect with your customers.
  • How Rishi first got into eCommerce
  • How Rishi built out his Shopify store

Click here for the full episode.

eCommerce Business Operations with Heather Saffer of Dollop Gourmet

Heather Saffer the Founder of Dollop Gourmet and Heather & Donald joins us in this episode of The eCom Ops.

You will learn:

  • How Heather had to pivot into a new industry 
  • How to increase your customer experience
  • How Heather copes through turbulent times

Click here for the full episode.

Distribution Automation-Volume with Julian Samarjiev and Marin Gerov of DULO

Marin Gerov and Julian Samarjiev  the Founders of DULO joins us in this episode of The eCom Ops.

You will learn:

  • How they built their own Shopify store
  • DULO’s journey through Kickstarter to being fully funded
  • How they are able to learn from their clients.

Click here for the full episode.

Importance of Customer Satisfaction with Ronnie Teja, The Founder of Branzio Watches

Ronnie Teja  the Founder of Branzio Watches  joins us in this episode of The eCom Ops.

You will learn:

  • How Branzio Watches are increasing their online presence
  • The Importance of automation for Branzio Watches
  • Why customer satisfaction is an important factor for Ronnie and Branzio Watches

Click here for the full episode.

eCommerce Automation in eCom with Jesse Horwitz, The Founder of Hubble Contacts

Jesse Horwitz, Founder of Hubble Contacts joins us in this episode of The eCom Ops.

You will learn:

  • Jesse’s revolutionary approach to launching a brand online
  • Jesse’s TOP social mediums for generating Leads
  • How to automate ecommerce 

Click here for the full episode.

Improve Your Customer Experience Strategy with Ryan Hogan of Hunt A Killer

Ryan Hogan the CEO of Hunt A Killer joins us in this episode of The eCom Ops.

You will learn:

  • Ryan’s First venture into eCommerce
  • Hunt A Killer’s recent achievements
  • How Hunt a Killer handles challenges and criticism

Click here for the full episode.

Inhouse Manufacturing with Erik Polumbo of Mini Materials

Erik Polumbo the Co-Owner of Mini Materials joins us in this episode of The eCom Ops.

You will learn:

  • How Mini Materials in-house manufacturing works
  • The impacts of COVID-19 on Mini Materials
  • Mini Materials future automation plans

Click here for the full episode.

East Meets Dress Automation with Jennifer Qiao of East Meets Dress

Jennifer Qiao, the Co-founder of East Meets Dress joins us in this episode of The eCom Ops.

You will learn:

  • Jennifer’s start to the business venture
  • Challenges and obstacles Jennifer has faced
  • How to have customer service at its best!

Click here for the full episode.

The Role Of Automation In A Business with Isabel Aagaard, Co-founder of LastObject

Isabel Aagaard the Co-Founder of LastObject joins us in this episode of The eCom Ops.

You will learn:

  • The role automation plays at LastObject
  • Isabel’s plans for the future
  • Creating customer satisfaction and brand loyalty

Click here for the full episode.

How To Increase Revenue Through Turbulent Times with Ryan Popoff from Popov Leather

Ryan Popoff, CEO of Popov Leather joins us in this episode of The eCom Ops.

You will learn:

  • The preferred e-commerce software
  • How his hobby was turned into a revenue stream
  • Ryan’s plans for the coming year

Click here for the full episode.

Tracking Your Consumer’s Experience With Teddy Giard And Kyle Self Of Kanga Coolers

Teddy Giard and Kyle Self, founders of Kanga Coolers join us in this episode of The eCom Ops.

You will learn:

  • How a class project that transformed lives
  • The overview of Kanga Coolers operation
  • How COVID-19 has impacted Kanga Coolers

Click here for the full episode.

How To Improve Your Shipping Process with Marcia Wiggins of Cape Whoopies

Marcia Wiggins, the Founder and CEO of Cape Whoopies join us in this episode of The eCom Ops.

You will learn:

  • Why Shopify is Marcia’s best eCom stack
  • Cape Whoopies shipping process
  • Marcia’s biggest influenceMarcia’s biggest influenceMarcia’s biggest influenceMarcia’s biggest influence

Click here for the full episode.

Building A Successful Shopify eCommerce Business Model with Sahil Gupta of Spase.io

Sahil Gupta, CEO of Spase.io join us in this episode of The eCom Ops.

You will learn:

  • The background into Sahil’s business idea
  • Future objectives of Spase.io
  • Sahil’s biggest influences

Click here for the full episode.

How To Process Automation in eCommerce with Dominic Flint of Pure Cut Supplements

Dominic Flint (aka Nick Flint), CEO of Pure Cut Supplements join us in this episode of The eCom Ops.

You will learn:

  • Pure Cut Supplements Marketing strategy
  • Nick’s plan for next year
  • Nick’s biggest influence

Click here for the full episode.

How To Raise Revenue In eCommerce with Rytis Lauris of Omnisend

Rytis Lauris, Co-founder of Omnisend join us in this episode of The eCom Ops.

You will learn:

  • Why you should get into eCommerce
  • Impact of covid-19 on Omnisend
  • Strategies for a store owner to raise revenue

Click here for the full episode.

The perfect strategy for your eCom business with Bart Mroz of SUMO Heavy

Bart Mroz, CEO of SUMO Heavy join us in this episode of The eCom Ops.

You will learn:

  • The different eCommerce stacks
  • How SUMO Heavy are Automating processes 
  • SUMO Heavy’s business strategy process

Click here for the full episode.

Understanding The Supply Chain For eCom with Aaron Alpeter of Izba Consulting

Aaron Alpeter, VP of Supply Chain at MIRROR join us in this episode of The eCom Ops.

You will learn:

  • The shift in shipping trends 
  • Some of the common mistakes made by eCom businesses
  • Aaron’s biggest influence

Click here for the full episode.

The Most Crucial Pillar Of eCom Operations with John Roman from BattlBox

John Roman, Chief Marketing Officer at BattlBox, join us in this episode of The eCom Ops.

You will learn:

  • John’s passion-driven journey and beyond
  • Why customer satisfaction is the most crucial pillar
  • An insight into BattlBox’s operation

Click here for the full episode.

Conversion Rate Optimisation For eCom Businesses with Jon MacDonald of The Good

Jon MacDonald, Founder and President of The Good, join us in this episode of The eCom Ops.

You will learn:

  • What are the uses of conversion rate optimization for eCommerce operations?
  • How do discounts have an affect on web stores?
  • What separates the winners from the losers when it comes to starting your eCom business

Click here for the full episode.

Cloud-based eCommerce Solutions with Rob Hayes and Sandeep Kuttiyatur of eComchain & iBizSoft

Rob Hayes and Sandeep K. of eComchain & iBizSoft, join us in this episode of The eCom Ops.

You will learn:

  • The common mistakes when designing eCommerce operations
  • Automating  eCommerce processes
  • which is better to use: direct database integration or text-based files or API?

Click here for the full episode

Syncing up Automation and Human Touch for eCom Excellence with Hillary Scott of Halstead

Hillary Halstead Scott, President of Halstead, join us in this episode of The eCom Ops.

You will learn:

  • How to use a mix of automation and the human touch for the operations side
  • If there have been any changes in the way business is done over the years
  • How does Halstead make sure customers consistently have a good experience?

Click here for the full episode

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