The #1 eCommerce Operations Podcast

Weekly interviews with eCommerce Operations Leaders with Norbert Strappler, CEO of SyncSpider.

Featuring guests from…

Improve Customer Experience with Rishi Narayan of Underground Printing

The Rishi Narayan the Entrepreneur and Maker of T-Shirts of Underground Printing joins us in this episode of The eCom Ops.

You will learn:

  • How to better connect with your customers.
  • How Rishi first got into eCommerce
  • How Rishi built out his Shopify store

Click here for the full episode.

eCommerce Business Operations with Heather Saffer of Dollop Gourmet

Heather Saffer the Founder of Dollop Gourmet and Heather & Donald joins us in this episode of The eCom Ops.

You will learn:

  • How Heather had to pivot into a new industry 
  • How to increase your customer experience
  • How Heather copes through turbulent times

Click here for the full episode.

Distribution Automation-Volume with Julian Samarjiev and Marin Gerov of DULO

Marin Gerov and Julian Samarjiev  the Founders of DULO joins us in this episode of The eCom Ops.

You will learn:

  • How they built their own Shopify store
  • DULO’s journey through Kickstarter to being fully funded
  • How they are able to learn from their clients.

Click here for the full episode.

Importance of Customer Satisfaction with Ronnie Teja, The Founder of Branzio Watches

Ronnie Teja  the Founder of Branzio Watches  joins us in this episode of The eCom Ops.

You will learn:

  • How Branzio Watches are increasing their online presence
  • The Importance of automation for Branzio Watches
  • Why customer satisfaction is an important factor for Ronnie and Branzio Watches

Click here for the full episode.

eCommerce Automation in eCom with Jesse Horwitz, The Founder of Hubble Contacts

Jesse Horwitz, Founder of Hubble Contacts joins us in this episode of The eCom Ops.

You will learn:

  • Jesse’s revolutionary approach to launching a brand online
  • Jesse’s TOP social mediums for generating Leads
  • How to automate ecommerce 

Click here for the full episode.

Improve Your Customer Experience Strategy with Ryan Hogan of Hunt A Killer

Ryan Hogan the CEO of Hunt A Killer joins us in this episode of The eCom Ops.

You will learn:

  • Ryan’s First venture into eCommerce
  • Hunt A Killer’s recent achievements
  • How Hunt a Killer handles challenges and criticism

Click here for the full episode.

Distribution Excellence with Erik Polumbo of Mini Materials

Erik Polumbo the Co-Owner of Mini Materials joins us in this episode of The eCom Ops.

You will learn:

  • How Mini Materials in-house manufacturing works
  • The impacts of COVID-19 on Mini Materials
  • Mini Materials future automation plans

Click here for the full episode.

Turning problems into opportunities with Jennifer Qiao of East Meets Dress

Jennifer Qiao, the Co-founder of East Meets Dress joins us in this episode of The eCom Ops.

You will learn:

  • Jennifer’s start to the business venture
  • Challenges and obstacles Jennifer has faced
  • How to have customer service at its best!

Click here for the full episode.

Effective Utilization Of Resource with Isabel Aagaard, Co-founder of LastObject

Isabel Aagaard the Co-Founder of LastObject joins us in this episode of The eCom Ops.

You will learn:

  • The role automation plays at LastObject
  • Isabel’s plans for the future
  • Creating customer satisfaction and brand loyalty

Click here for the full episode.

Increasing Revenue Through Turbulent Times with Ryan Popoff from Popov Leather

Ryan Popoff, CEO of Popov Leather joins us in this episode of The eCom Ops.

You will learn:

  • The preferred e-commerce software
  • How his hobby was turned into a revenue stream
  • Ryan’s plans for the coming year

Click here for the full episode.

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