Careers at Syncspider

Explore career opportunities at SyncSpider, a leading SaaS company where tech enthusiasts thrive. Stay at the forefront of technology and join a team that values innovation and dynamic collaboration. Apply now to become part of our growth story and shape the future of tech solutions.

Syncspider careers
SyncSpider is helping entrepreneurs and businesses to grow and build their businesses
And we are looking for a backup!

Are you a team player?

Do you love what you do?

Do you want to work with a well-established team of SaaS enthusiasts/experts/nerds?

Are you comfortable with:

  • Fully remote position
  • Flexible working hours
  • Competitive salary

And how do you feel about “being a part of a success story”? Good?


Then please, check out our opened positions below:

Digital Marketing Specialist (B2B, SaaS)
Business Development Representative
Support Agent for eCommerce SaaS
eCommerce Integration Specialist
Med-JS Developer
Sales Development Representative (SDR)
Knowledge Base Specialist
Partnership Manager

Digital Marketing Specialist (B2B, SaaS)

About SyncSpider: SyncSpider is reshaping the SaaS landscape. As we chart our growth trajectory, we’re on the lookout for a dynamic Digital Marketing Specialist to be the backbone of our thriving marketing division.

Role Overview: Dive right into our bustling marketing hub. Reporting directly to the Digital Marketing Manager, you’ll spearhead varied assignments. This includes co-marketing ventures, insightful market research, executing transformative marketing operations, and nurturing invaluable partnerships.

At SyncSpider, we don’t just value innovation – we thrive on it! We’re all about fresh perspectives, inventive ideas, and the drive to roll out unparalleled marketing campaigns.

Digital Marketing Specialist

Key Deliverables

  • Collaborate seamlessly with the marketing crew and leadership in driving projects and campaigns.
  • Pioneer Partnerships and Co-Marketing Collaborations.
  • Engage in co-marketing endeavors such as Cross-promotion, Blog Post & Use Case Exchanges, Partnership Announcements, E-mail marketing, Link-Building Collaborations, etc.
  • Strategize, plan, and deploy compelling marketing campaigns.
  • Conduct comprehensive market research and analysis to stay ahead of the curve.
  • Infuse innovation and contemporary web trends into our marketing narratives.
  • Craft a content strategy that resonates with our brand ethos, leveraging AI tools to enhance content production and quality.

Why SyncSpider?

  • Competitive remuneration to match your expertise.
  • Embrace the future of work with a 100% remote role and flexi-hours.
  • Chart your growth story with diverse career advancement opportunities and upskilling.
  • Immerse in our vibrant, inclusive culture that values every voice.
  • Be part of the rapidly-evolving SaaS realm.

What We Seek in You:

  • A congenial, easy-going spirit.
  • A genuine passion for people, the environment, and the thrilling world of marketing.
  • An intrinsic motivator, self-starter with impeccable time-management skills.
  • An ardent tech aficionado with a penchant for AI-driven innovations.
  • Solid grounding in Google Analytics, SEO tools, Email marketing platforms, and Social Media Tools.
  • Proven track record in a digital marketing role.
  • Minimum 1-year exposure in B2B and SaaS sectors. Prior SaaS experience is a definite advantage.
  • A portfolio that showcases your past endeavors.
  • Proficiency with online apps like Google Workspace – G Suite, ClickUP, Google Analytics, Google Trends, HotJar, and SEO tools (Semrush, Ahrefs, Moz…).
  • A knack for multitasking seamlessly in a high-paced setting.
  • Stellar written and verbal communication skills in English.
  • Bonus: Bachelor’s degree in marketing, business, or related disciplines.

We strive to create a positive, dynamic working environment where everyone feels valued and inspired to achieve their best. SyncSpider is not just a workplace, it’s a community of forward-thinking professionals who thrive in a stress-free, relaxed atmosphere. We are a happy, friendly bunch, and we can’t wait to welcome you to our team. Don’t miss your chance to be a part of something fabulous – apply today! If this sounds like the right fit for you, we’d love to hear from you. Apply today to start your journey with us.

Please share your CV/LinkedIn, tell us why you think you’re a great fit for this role.

Business Development Representative (BDR)

Location: Remote

About SyncSpider: SyncSpider is a rapidly growing iPaaS company dedicated to helping businesses thrive in their respective industries. Our mission is to empower companies to scale effortlessly through data synchronization and systems integration. We are seeking a proactive and driven Business Development Representative to play a pivotal role in our clients’ growth strategies.

Role Overview: As a Business Development Representative, you will be instrumental in driving the early stages of the sales process. You will be responsible for building and managing your own pipeline, proactively engaging with potential clients, and nurturing inbound leads. Working closely with our sales, marketing, and operations teams, you will assess the needs of potential clients and ensure they are a good fit for our clients’ offerings.

Business Development Representative

Responsibilities

  • Take ownership of your pipeline by actively prospecting and engaging with potential clients through outbound efforts, including cold calling, email campaigns, and social media outreach.
  • Respond promptly to inbound leads and conduct qualification calls to understand potential clients’ specific needs and challenges.
  • Work across channels (web, email, phone) to convert prospects into true believers and continuously fill your pipeline with qualified leads.
  • Collaborate with internal experts and customers to share compelling stories that resonate with potential clients.
  • Track and report on your pipeline’s progress, ensuring a steady flow of qualified leads to the sales team.

Requirements

  • Excellent written and verbal English skills.
  • At least 2 years of proven experience as a Business Development Representative or in a similar role.
  • Experience with sales and marketing CRMs and eCommerce platforms.
  • At least 2 years of experience in SaaS and/or eCommerce.
  • Confident communicator, comfortable speaking with managers, executives, and customers.
  • Track record of succeeding in a goal-oriented environment and meeting pipeline targets.
  • Creative and self-driven, with a passion for proactively finding and engaging potential clients.
  • Ability to act independently, creating and executing plans for pipeline development and implementation.

What we offer

  • Competitive base salary + commissions.
  • Fully remote position with flexible working hours.
  • Opportunities for career growth and professional development.
  • A thriving and inclusive company culture.
If you are a self-starter with a passion for driving growth and taking ownership of your pipeline, we would love to hear from you. Please submit your resume and a brief cover letter outlining your experience and why you are the perfect fit for this role.

Also, it would be really cool if you shared a 60s video explaining why you think you’re a great fit for this role.

Support Agent for eCommerce SaaS

We are looking for a Support Agent for eCommerce SaaS.

We want a team player that can handle remote work and all the challenges that come with it.

 

We want a fast learner that can get up to speed with our products and can continuously grow his technology prowess.

Support Agent for eCommerce SaaS

Responsibilities

  • Performing Support Agent duties for eCommerce SaaS
  • Communication with Leads and Customers across multiple platforms such as Help Desk, email, social media
  • Troubleshooting the issues our clients experience and solving them or escalating them further to the rest of the team
  • Be the first contact point for many customers, setting the foundation for long-term customer relationship
  • Accurately record the solutions provided to the customer and tagging the topic of the issue faced in the conversation accordingly for future reference
  • Daily miscellaneous tasks related to the position of a Support Agent

Requirements

  • Excellent written and verbal English skills
  • Excellent communication and listening skills

    Must be able to communicate effectively with the rest of the team, but also to listen to customers’ wants and needs

  • Interest and adaptability to new technologies

    Must be able to get onboarded fast.

    Understanding the exact issue or inquiry the customer is coming to you with represents the foundation of this job position.

    Ability to suggest solutions or know where and how to look for them are instrumental in this industry

  • Self dependence

    The work is done remotely. Ability to think critically and troubleshoot the issue before escalating it to the rest of the team separates a bad Support Agent from an excellent one

  • Multi tasking

    It’s rare for Support Agents to be just dealing with one issue or a task, the ability to divide your attention to daily tasks, new issues and assignments all within your shift will make you an invaluable addition to the team

  • Ecommerce background

    We’d love to find people who have experience in supporting ecommerc businesses or ecommerce focused SaaS.

    Also, any experience in selling on Amazon or eBay, or have worked in (or used) e-commerce products and tools like Bigcommerce, Shopify, ShipStation, Alloy, Paragon, will be considered as a big plus

    Any technical, skills with HTML, CSS or the ability to read through a JSON or XML file should be highlighted.

Please share your CV/LinkedIn, and a 60s video of why you think you’re a great fit for this role.

ECommerce Integration Specialist

We’re looking for an Integration Specialist to join our growing team.

 

SyncSpider is an app-to-app connection tool that helps e-commerce businesses automate sales, marketing, and fulfillment. SyncSpider is designed to make all aspects of e-commerce run smoother by integrating tools and apps specific to online business, including ERP, Accounting, CRMs, and point-of-sale.

 

This Integration Specialist role is suited for someone who approaches challenges with an open mindset and is a quick learner, adaptive to new technologies. Ideal candidate is analytical, understands procedures, and has strong customer service, listening, and problem-solving skills.

 

You’ll communicate across various platforms, seamlessly troubleshoot and resolve issues, build meaningful customer relationships, accurately document resolutions, and collaborate closely with our development team. Your extraordinary communication skills, capacity to juggle multiple tasks, and proactive approach to problem-solving will enhance customer satisfaction and expediently resolve any SyncSpider-related concerns..

 

The company will consider candidates from junior level who can demonstrate the ability to learn and progress quickly.

This position is fully remote. English is a must, German is a plus.

ECommerce Integration Specialist

Responsibilities

  • Onboard new clients, understand their requirements, and create automation workflows to help them run their business
  • Determine system requirements of a merchant and suggest/provide appropriate integration solutions as required.
  • Manage multiple implementations/projects based on scope and size as needed.
  • Manage the pipeline of integrating merchants to meet personal and team targets.

Requirements

  • Experience working with E-commerce, ERP or CRM systems.
  • Good understanding of web technologies and business processes
  • Keep yourself up to date with new web technologies
  • Excellent spoken and written English skills
  • You’re comfortable speaking with the customer’s technical and commercial teams, assisting them with problem-solving, and coaching them through to a problem’s resolution
  • Background in eCommerce is a significant advantage – understanding eCommerce operations will allow you to offer unparalleled support to our users.
  • Familiarity with platforms such as WooCommerce, Shopify, Magento, Amazon, eBay is highly valued.
Please share your CV/LinkedIn, tell us why you think you’re a great fit for this role.

Med-JS Developer

We are looking for a Medior JS Developer with experience.

 

We want a curious team player who wants to join a passionate company.

 

We want to strengthen our team with someone who is enthusiastic and creative.

 

Ultimately, you should be able to handle all tasks and deliver high-quality work under minimum supervision.

Med-JS Developer

Responsibilities

  • Develop, record and maintain cutting edge web-based JS applications on portal plus premium service platforms
  • Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
  • Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
  • Prepare and maintain all applications utilizing standard development tools
  • Utilize backend data services and contribute to increase existing data services API
  • Lead the entire web application development life cycle right from concept stage to delivery and post launch support
  • Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
  • Document the development process, architecture, and standard components
  • Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
  • Keep abreast of new trends and best practices in web development

Requirements

Required:

  • Excellent knowledge of HTML, CSS, JS (ES6+)
  • Experience with TypeScript
  • Experience with at least one framework (React/Angular/Vue)
  • Understanding of OOP concepts
  • Good understanding of source control tools such as GIT (GitLab)
  • Experience with Linux

Not required but good to have:

  • More than 2 years of experience
  • Experience with angular-js
  • Vue 3, Vite, Tailwind, Pinia, Vue router
Please share your CV/LinkedIn, tell us why you think you’re a great fit for this role.

Sales Development Representative (SDR)

Location: Remote

About SyncSpider: SyncSpider is a fast-growing iPaaS company committed to helping businesses succeed by enabling easy scaling through data synchronization and systems integrations. Our mission is to empower companies to grow by streamlining their operations and improving efficiency.

Role Overview: We are seeking a highly motivated and energetic Sales Development Representative (SDR) to join our team. As an SDR, you will be the first point of contact for potential clients, playing a crucial role in generating new business opportunities and contributing to our company’s growth. You will work closely with our sales and marketing teams to identify and engage with prospective clients, qualify leads, and set up meetings for our sales team.

Sales Development Representative

What We Offer

  • Competitive base salary + performance-based incentives.
  • Fully remote position with flexible working hours.
  • Opportunities for career advancement and professional development.
  • A dynamic and inclusive company culture that values innovation and collaboration.

Responsibilities

  • Proactively reach out to potential clients through cold calling, email campaigns, and social media outreach.
  • Qualify leads based on their needs and interest in SyncSpider’s solutions.
  • Schedule discovery calls and meetings for the sales team with qualified prospects.
  • Collaborate with the marketing team to develop and refine outreach strategies.
  • Maintain accurate records of all activities and interactions in the CRM system.
  • Meet and exceed monthly and quarterly targets for lead generation and appointment setting.

Requirements

  • Excellent written and verbal communication skills in English.
  • At least 1 year of experience in a sales development or lead generation role, preferably in the SaaS or eCommerce industry.
  • Familiarity with sales and marketing CRMs and eCommerce platforms.
  • Strong interpersonal skills and the ability to engage effectively with prospects.
  • Goal-oriented mindset with a track record of achieving targets.
  • Self-motivated and able to work independently as well as part of a team.
If you are passionate about sales and looking for an opportunity to make a significant impact in a growing company, we would love to hear from you. Please submit your resume and a brief cover letter explaining why you are the ideal candidate for this role.

Also, it would be really cool if you shared a 60s video explaining why you think you’re a great fit for this role.

Knowledge Base Specialist

SyncSpider is currently seeking a detail-oriented Knowledge Base Specialist to join our diverse team.

 

In this role, you will be responsible for creating and updating external and internal documentation, including user manuals, FAQs, guides, and specifications, for our SaaS and iPaaS solutions.

 

The ideal candidate will have a keen understanding of complex technical concepts and the ability to explain them clearly and concisely.

Key Responsibilities

  • Develop comprehensive, user-friendly documentation that explains complex technical concepts and procedures in a clear and concise manner.
  • Collaborate with technical teams to gather and interpret software requirements and product specifications.
  • Review and edit existing content for updates, improvements and accuracy.
  • Analyze and address customer feedback regarding the documentation.
  • Maintain a comprehensive library of technical terminology and documentation.

Skills and Qualifications

  • Proven experience in technical and nontechnical writing in a software development environment.
  • Strong understanding of technical concepts and the ability to translate them into clear and concise language.
  • Excellent writing skills, with a keen eye for details.
  • Proficient in document formatting tools like Confluence and Freshdesk.
  • Ability to translate technical language into clear, accessible user guides.
  • Excellent communication skills, with fluency in English. German language skills are a plus.
  • Familiarity with a variety of software and systems, with a focus on eCommerce software such as Shopping Carts and Marketplaces.
  • Experience with ERP systems like Microsoft Navision, Microsoft Dynamics 365, SAP, Odoo, and eCommerce platforms is a plus.

Ideal Candidate

  • A Knowledge Base specialist with deep knowledge in IT and SaaS, accustomed to translating complex technical concepts into user-friendly guides.
  • A detail-oriented, proactive problem solver who is comfortable working both as part of a team and as an individual contributor.

What You'll Bring

  • The ability to create and manage comprehensive, user-friendly technical documentation for a variety of iPaaS and SaaS solutions.
  • Proficiency in working with technical teams to understand product specifications and translate them into easy-to-understand user guides.
  • Expertise in analyzing user feedback to continuously improve technical documentation.
  • Knowledge in designing and creating visual aids to enhance user understanding.
  • Relevant technical writing certifications and/or training are a plus.
If you're a passionate writer with a technical mind, we encourage you to apply!

Partnership Manager

Location: Remote

About SyncSpider: SyncSpider is a leading integration platform focused on eCommerce, serving B2B clients exclusively. Our platform integrates with over 450 tools, providing a wealth of opportunities for partnerships. We cater to agencies and developer agencies that need to integrate business systems like ERPs, CRMs, eCommerce shops, and marketplaces for their clients, making SyncSpider an essential tool for streamlining their operations.

Role Overview: We are seeking a dynamic and results-driven Partnership Manager to join our growing team. In this role, you will be responsible for establishing, nurturing, and expanding commercial and strategic relationships with our partners. Your primary focus will be on generating revenue and bringing in Sales Qualified Leads (SQLs) through partnerships.

syncspider partner program

Responsibilities

  • Develop and implement a systematic, process-driven approach to partner outreach and relationship management.
  • Identify and source partnership opportunities, focusing on those that align with our B2B and eCommerce specialization.
  • Collaborate with senior management and marketing teams to align partnership goals with SyncSpider’s strategic objectives.
  • Act as a brand ambassador, ensuring a positive experience for our partners and maintaining ongoing relationships.
  • Forecast, measure, and report the results of partnership projects, with a focus on revenue generated and the number of SQLs brought in through partnerships.
  • Explore new ways to grow partnerships and enhance their value to both parties.

Requirements

  • Strong communication skills and a solid business understanding.
  • Proven track record in building and maintaining successful partnerships, with a focus on generating revenue and SQLs.
  • Experience in product knowledge and understanding of the online business ecosystem, including ERPs, CRMs, and eCommerce systems.
  • Highly motivated and energetic, with a can-do attitude and a passion for networking and establishing relationships.
  • Ability to work independently and collaboratively in a fully remote environment.
  • Fluent in English.

What We Offer

  • A fully remote position with a flexible work environment.
  • Opportunities for professional growth and development.
  • The chance to be part of a dynamic and innovative team focused on making a significant impact in the B2B eCommerce space.
If you are an energetic individual with a passion for building partnerships and driving business growth, we would love to hear from you.

Please submit your resume and a brief cover letter outlining your experience and why you are the perfect fit for this role.

SyncSpider’s
Award-Winning
Achievements

Capterra

4.6/5

Software Advice

4.6/5

G2

4.8/5